I will check with my packing team to figure out why there wasn't packing paper. If using a 6x6x4 it isn't needed as it's a perfect fit. But 6x6x6 should have it.
As far as the Saki card, those are custom business cards. We never guarantee them as they're just business cards.
Fulfilled/received are different things. Fulfilled is when a label is printed. We had to unload an entire trailer and locate the boxes before shipment.
