Shipping policy
Shipping Policy
Thank you for visiting and shopping at Sakuras Card Shop. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
SHIPPING PAID FOR DOES NOT PERTAIN TO PROCESSING TIMES. ONLY ONCE WE HAND IT OF TO USPS. IF YOU PAY FOR PRIORITY THAT IS ONLY FOR ONCE HANDED TO USPS.
Shipment processing time
All orders are processed within 1-3 business days UNLESS STATED OTHERWISE. Orders are not shipped or delivered on holidays. ANYTHING STATED AS A “RESTOCK” WILL TAKE 5-7 BUSINESS DAYS!
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
ACT OF GOD / WEATHER DELAY NOTICE
IF SEVERE WEATHER, ICY ROADS, NATURAL DISASTERS, OR OTHER “ACT OF GOD” EVENTS CAUSE USPS TO SHUT DOWN OR MAKE TRAVEL UNSAFE, ORDERS MAY BE DELAYED.
WE WILL NOT RISK OUR EMPLOYEES’ LIVES TO DROP OFF PACKAGES. NO ORDER, NO CARD, AND NO PRODUCT IS MORE IMPORTANT THAN SOMEONE GETTING HOME SAFELY TO THEIR FAMILY.
IF USPS IS CLOSED, WE WAIT. EVEN IF ANOTHER POST OFFICE FARTHER AWAY APPEARS OPEN, WE WILL NOT SEND OUR TEAM INTO DANGEROUS CONDITIONS.
ORDERS WILL SHIP AS SOON AS ROADS ARE SAFE AND CARRIERS REOPEN. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
WHAT COUNTS AS A BUSINESS DAY? ANY DAY THAT MONDAY-FRIDAY WITH THE EXCEPTION OF HOLIDAYS, AND WEATHER FORCING ROADS TO BE CLOSED.
Shipment to P.O. boxes or APO/FPO addresses
Sakuras Card Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sakuras Card Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen, or Damaged Packages:
Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for Stolen, lost, held, or damaged packages.
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.