Hello we did actually send updates. If you aren’t subscribed to emails, we legally can’t send them in mass to you. We also sent out multiple updates via social media. We made sure everyone was aware of the delays.
As far as the damage, many goods arrive from China with some sort of damage. Our policy states that we don’t offer perfect boxes for personal collection. They’re meant to be opened. I can promise you the contents inside are in perfect shape.
